From the team
Insights on AI agents, reliability engineering, and the future of production operations.
Could Your AI-Generated Code Destroy Your Company?
When everyone can build software, someone still has to keep it running. A reliability engineer leader with two decades at the companies that defined how modern infrastructure runs.
The Code Nobody Read Is Already in Production
Ben Sigelman argues that AI-generated code is a reliability crisis in slow motion, and what it means for how we observe production systems.
The Future of Software is Production
Ship every piece of code you write directly into production.
Why LLM-Over-Logs Is the Wrong Abstraction.
Dumping logs into an LLM causes high variance and latency. Learn the data engineering approach for AI SRE that prioritizes signal over context.
I Don’t Care if AI Wrote the Code. You Own It.
SREcon Chair Heinrich Hartmann on why the age of AI-assisted engineering demands a radical return to design rigor.
The SDLC is Dead. Long Live the SDLC.
You cannot review your way out of the new glut of AI code. Winning teams will learn faster from what reaches production.
The On-Call Problem AI Can Actually Solve
Heinrich Hartmann argues AI’s most valuable role isn’t autonomous remediation. It’s ensuring on-call engineers have the context they need to fix incidents fast.
AI-Created Code Is Putting Us in Debt
The velocity trap is real. Here is the new engineering framework for surviving the age of AI-generated code.
Can AI Spot Outages Faster Than Your Customers?
How AI shortens detection time and prevents trust-eroding surprises
The End of SRE Tribal Knowledge
How AI turns expert intuition into operational infrastructure
Never Let a Good Incident Go to Waste
How AI turns firefighting into continuous learning
Why SREs Need an AI Teammate
AI that clears the path so on-call engineers move faster
Respecting Control by Design
Principles for adding an AI teammate to incident response
The Glass Box AI SRE
Why Transparency Wins in Incident Response
More Needle, Less Haystack: Solving the AI SRE Trust Gap
How AI-assisted incident response separates signal from noise to slash MTTR and alert fatigue.
MTTR: The Emergency Room Metric for SRE
MTTR: The Emergency Room Metric for SRE
Is Vibe Coding Rewriting Software Development?
When AI writes 95% of the code, the engineer's job shifts from production to direction.
Your Top Engineer Just Gave Notice
From tribal knowledge to antifragility: How to stop a talent exodus from torching your engineering know-how.
Why Most Enterprise AI Projects Fail Before They Even Start
Stop asking "how to use AI" and start asking which business problems are finally solvable.
Beyond the Model Wars: The Real AI Race Begins
Applications, not models, will increasingly define the next phase of AI innovation
AI's Last Mile Problem
Bridging the gap between out-of-the-box LLMs and practical production value.
How Corelight Saved 30% of Technical Support Time with RunLLM’s AI Support Engineer
RunLLM’s AI Support Engineer helped Corelight’s team save time, respond faster, and maintain quality without adding headcount.
How vLLM Uses RunLLM's AI Support Engineer to Deflect 99% of All Technical Questions
Deflecting Massive Volume, Freeing Maintainers, Scaling Effortlessly.
Beyond AGI: Why Specialization Is the Real AI Breakthrough
Beyond AGI: Why Specialization Is the Real AI Breakthrough
How DataHub Saved $1MM with RunLLM's AI Support Engineer
RunLLM saved DataHub $1 million in engineering cost, increased question capacity 6X, and improved ticket deflection by 90%.
Arize AI Transforms Technical Support with RunLLM
50% Faster Resolutions, 25% Less Engineering Work, and a 15% Boost in Customer Retention.
The Hard Thing About Building AI Applications
How we moved beyond the hype to define the 4 core principles of great AI-native design.
So you want to buy your first AI product
So you want to buy your first AI product
DeepSeek, o3, and AI applications
DeepSeek, o3, and AI applications
AI is yet another platform shift
AI is yet another platform shift
One month of using Devin
One month of using Devin
The end of scaling laws doesn't matter
The end of scaling laws doesn't matter
Your AI strategy is a waste of time
Your AI strategy is a waste of time
A theory of the AI market
A theory of the AI market
In defense of vibes-based evaluations
In defense of vibes-based evaluations
LLMs are becoming commodities
LLMs are becoming commodities
You can't build a moat with AI
You can't build a moat with AI
OpenAI is too cheap to beat
OpenAI is too cheap to beat
RLHF and LLM evaluations
RLHF and LLM evaluations