About
Surprise users with proactive, empathetic, and intuitive support.
Deliver fact-based, verifiable answers with citations.
Work to enhance human impact, not replace it.
Continuously learn and refine through feedback and data.
Integrate and add value into how people work today.
Provide direct answers and admit when something isn’t known.
Technology evolves fast. We stay curious, adapt, and always seek to learn.
Whether building products or customer relationships, we strive for excellence.
Success comes from collaboration and shared responsibility.
We take ownership, meet deadlines, and follow through.
Vikram leads RunLLM’s vision, product strategy, and team growth, drawing from a decade of research in AI, serverless computing, and distributed systems. He earned his Ph.D. in Computer Science from UC Berkeley. He holds a B.S. in Electrical Engineering and Computer Science from UC Berkeley.
Chenggang leads RunLLM’s engineering efforts. He earned his Ph.D. in Computer Science at UC Berkeley, where his doctoral research on scalable cloud infrastructure earned the 2022 SIGMOD Jim Gray Doctoral Dissertation Award. Prior to Berkeley, he received his B.S. in Computer Science with honors from Brown University.
Joey is a Professor of Computer Science at UC Berkeley, Director of Sky Computing Lab, and an advisor to LMSYS, an incubator for open-source AI research. He co-founded Chatbot Arena, a widely referenced LLM evaluation platform, and has driven major advancements in AI and distributed systems, contributing to projects like Vicuna LLM, Apache Spark, Ray, and MLflow. As an entrepreneur, he co-founded Turi, a machine learning startup acquired by Apple.
Joe is the Jim Gray Professor of Computer Science at UC Berkeley, a Fellow of the ACM, and a recipient of numerous accolades, including an Alfred P. Sloan Research Fellowship, seven 10-year "Test of Time" awards, recognition on MIT Technology Review’s TR10 and TR100 lists, and Fortune Magazine’s "Smartest in Tech" list. In 2023, he received the ACM-SIGMOD Edgar F. Codd Innovations Award, the highest recognition in database research. As an entrepreneur, he co-founded RunLLM, growing it out of research at Berkeley’s RISELab, and previously co-founded Trifacta, where he served as founding CEO before its acquisition by Alteryx.
Peter has experience building and scaling go-to-market functions for startups and high-growth tech companies. He co-founded Flurry Analytics, acquired by Yahoo, and led marketing at Acompli, acquired by Microsoft. He has also held senior roles at Yahoo, HackerOne, and Electronic Arts. Peter holds an MBA from the Wharton School and a B.S. from UC Berkeley.
Man, I’m surprised. I copy-paste questions from my Discord community and the LLM gives me near-perfect answers.
Ivan Muñoz
Afip SDK
,
Engineer
RunLLM has been amazing – our community loves it and uses it all the time now! 🙂 Thank you so much for providing this!
Hamza Tahir
ZenML
,
Co-founder
RunLLM makes it sooo much easier for our internal and external users to find the information they need. It's fantastic, and dramatically improves findability for technical information.
Merlin Carter
Quix
,
Senior Technical Writer
RunLLM's Slackbot is a great addition to our community. The quality of responses surpasses our previous solutions and speaks to its ability to digest technical documentation.
Till Döhmen
MotherDuck
,
Head of AI
Thanks to the folks at RunLLM, there's this pretty cool AI assistant on the DSPy docs site that can answer conceptual questions and even draft DSPy code for you. Check it out!
Omar Khattab
DSPy
,
Creator
RunLLM is helping us scale the support function for the open source community. Working with the team behind the assistant has been a rewarding experience.
David Espejo
Union AI
,
Program Manager, Open Source
RunLLM's AI assistant has helped engage the SkyPilot community, quickly responding to users who seek help. Most of all, we're pleasantly surprised by the accuracy of the generated answers.
Zongheng Yang
Skypilot
,
Creator
By adopting RunLLM, our engineers effortlessly get assistance from RunLLM for a range of queries - from basic inquiries to advanced troubleshooting in production environments.
Yingjun Wu
RisingWave
,
Founder & CEO
.svg){kind=logo}
RunLLM is a huge help to our users and team - it's the most effective tool for grounded answers and accurate code. We've deployed RunLLM everywhere: docs, community Slack, and Zendesk.
Sijie Guo
StreamNative
,
Founder & CEO
I LOOOOVE the AI Agent. Freaking amazing. We’ve been getting great feedback from our customers on the AI features in our docs!
Developer
Eppo
,
RunLLM works remarkably well! Our team finds it super impressive!
.png)
Lead Engineer
Databricks
,
RunLLM didn’t just improve our technical support — it made it instant, accurate and always available. It reduced our team’s workload and cut resolution times by more than 25%. The best part? Users trust it. If you’re serious about AI-powered support, this is the only choice.
Aparna Dhinakaran
Arize AI
,
Founder & Chief Product Officer
RunLLM is seriously impressive! Our entire team was huddled around a laptop trying to make it hallucinate but we were unsuccessful! Really cool stuff.
Sammy Sidhu
Eventual Computing
,
Co-founder & CEO
We're happy to provide you a personal walk through!
Subscribe to our newsletter
.png)
© RunLLM, Inc. 2025
