Train Once. Support Everywhere.

RunLLM connects to your internal and external systems to build deep understanding of your product, users, and support history. Each integration improves answer breadth and depth from your AI Support Engineer.

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Confluence

Pages by space ID or Hierarchy

Discord channels

Community support threads

Discourse

Forum posts via webhook + user ID

File Uploads

CSV, JSON, PDF, TXT, XLXS, YAML

Github

Ingest issues, PRs, Discussions, and repo files

Guru

Cards from knowledge base

Intercom

Ticket history and customer chat

Jira

Ingest tickets by project name

Notion

Pages, databases, and nested pages

Salesforce

Cases from Salesforces Service Cloud

SharePoint

In Development

Slack Channels

Internal support, platform questions, tribal knowledge

Web Crawler

Crawl structured and dynamic web content

Docs & Help Sites

Youtube

Descriptions (Transcriptions coming soon)

Zendesk

Ingest tickets and support threads

Google Docs

Linear

Slab

Ingestion Options

On demand

Update anytime from the dashboard

Scheduled

Daily, weekly, monthly, or custom cron

Priority groups

Weight sources by type (e.g. docs > chat)

If there are other platforms you’d like to see suppored, let us know.