New Feature: Log & Telemetry Analysis!
The AI SRE you want
by your side at 3 a.m.
Automate the tedious, reactive on-call work — alert triage, log analysis, runbook management, and technical Q&A — that steals up to half of every engineer's time.
Built for Trust. Trusted in Production.
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Why an AI SRE?
Your observability tools are great at alerting. RunLLM tells you what's wrong, and what to do about it—in minutes.
Improve Uptime
Recover faster with evidence-backed investigations and clear next steps.
Reduce Alert Fatigue
Cut the noise and fire drills that distract and burn out your team.
Prevent Repeat Incidents
Spot risk early and learn from every incident to stop recurring issues.
Why RunLLM
Resolve Faster. Sleep Better.
For things that go bump in the night, RunLLM investigates across observability, deploys, tickets, and code so you can put incidents to bed faster.
Day-One Value
Connect your tools and see results quickly, without a long setup project.
Get live in days, not weeks, using the stack you already run today
Simply connect your observability tools without installing anything on your infrastructure
Ramps new team members to on-call confidence in weeks, not months
Safe by Default
Start read-only, then expand permissions when you trust the outputs.
RunLLM starts in read-only mode, investigating without making changes
OAuth-based access uses scoped permissions your tools already support
Requires approval before taking actions like opening PRs on your behalf
Rapid RCA
Evidence-backed investigations and clear next steps.
Correlates evidence across your telemetry, deploys, tickets, code, and docs
Answers in minutes, sparing engineers hours of hunting across tools
Delivers prioritized next steps for mitigation with verification checks
Your Agent, Your Way
Works where your team works, from alert to analysis.
Slack-first delivery, with a full UI when you need to go deeper
Customizable outputs and handoffs (format, verbosity, routing)
Ask follow-up questions to keep investigating without starting over
Continuously learns
Every incident and correction improves investigations over time.
Learns which checks and queries work best for each alert pattern
Reuses proven investigation steps from similar past incidents
Captures tribal knowledge so expertise never walks out the door
Always-on Expertise
Gives every engineer veteran-level guidance during live incidents.
Makes past incident learnings easy to apply without pulling senior engineers in
Provides clear verification steps so fixes are confirmed under pressure
Ramps new team members to on-call confidence in weeks, not months
The AI SRE Platform for the AI Coding Era
RunLLM helps you know what’s running, triage what’s broken, and continuously improve no matter how much code you ship or how messy it gets.
Alert Triage Agent
Alert Noise
False positives and real incidents keep engineers reacting instead of building.
Investigate Alerts Faster
Improve MTTR by cutting investigations from hours to minutes. We correlate logs, metrics and telemetry for faster RCA.
Technical Q&A Agent
Endless Questions
Colleagues and customers interrupt with technical questions and escalations that derail focus.
Resolve Technical Q&A
Answer engineering questions and resolve customer tickets across Slack, Jira, Zendesk, your docs—instantly and accurately.
Log Analysis Agent
Hidden Problems
Issues start long before the pager fires—key signals get buried in noisy logs and telemetry.
Detect Issues Early
Reduce MTTD by continuously analyzing logs, telemetry, and tickets to surface risks before alerts fire or customers are impacted.
Alert Analytics Agent
Repetitive Firefights
Recurring issues stem from root causes that go undiagnosed and unresolved.
Learn from Every Incident
Focus engineering work to prevent recurring issues by detecting patterns across alerts and tickets.
No Runbook? No Problem.
RunLLM works with runbooks in any state — missing, messy, or out of date. It learns from your systems and incidents, then updates or creates runbooks automatically whenever investigations run or engineers give feedback.
Engineers Can Love Their Work Again
Less toil. More flow. Get back to solving hard problems that matter. RunLLM handles the reactive work—triaging alerts, answering questions, analyzing logs—while continuously learning from your systems to keep runbooks and team knowledge current.
Powered by UC Berkeley Research
RunLLM was founded by PhDs and Professors from UC Berkeley’s world-renowned Computer Science Department and its AI and LLM research center, RISELab.
With deep expertise in AI, LLMs, data systems, and scalable infrastructure our team applies cutting-edge research to solve the hardest real-world technical challenges.
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Ready to Transform Your Incident Response?
The AI SRE that builds trust through evidence.
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